Spotify Wrapped website is down - site crashes on launch day

Spotify's first website for its year-end music charts is having teething issues
Spotify's dedicated Wrapped website isn't working for many users (Alamy/PA)
Saqib Shah29 November 2023

Spotify Wrapped was supposed to make its web debut today, but the music roundup is suffering from technical issues.

Users who visit the Spotify website to view and share their year-end listening stats are being presented with an error message.

“Something's gone wrong,” reads the web page. “Refresh this page or try again later. It may take some time to get things up again.”

The website also shows an error 500 message, which indicates that it has suffering from unexpected issues.

It’s unclear what’s behind the problem. For what it’s worth, the Wrapped feature appears to be working fine on the Spotify app, which is where most people will probably access it. If you can’t see it on your iPhone or Android, make sure you update the app first.

Taking a page out of Apple Music’s book, Spotify decided to launch the feature on the web this year. Perhaps, the streamer wasn’t prepared for the influx of traffic from eager users keen to check out their stats online. 

The Spotify Wrapped web page is showing the following error message
Spotify

Wrapped arrived earlier this afternoon, bringing with it the annual rundown of music rankings. The likes of Taylor Swift, Drake, The Weeknd, and SZA dominated the general charts.

But, the best thing about the feature is its personalisation and its insights, which are getting quirkier with every passing year. Spotify introduced a bunch of new features this time, including a “listening character” based on the music you played the most. It also debuted a “sound town” perk that matched users with a city that reflected their tastes.

In addition, your top five genres were presented inside a sandwich-inspired visual. Teething issues aside, you still have more than a month to enjoy this year’s Wrapped. Spotify’s AI DJ will also be spinning tracks from your Wrapped over the next week. Plus, you can collab on a Wrapped playlist of your top tracks with your mates using the Blend feature.

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Create Account you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy policy .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in