Ex-comms chief asked himself if Post Office were ‘baddies’ in Horizon scandal

Mark Davies admitted some emails he had written which blamed journalists ‘look ludicrous’ with the benefit of hindsight.
The Horizon inquiry heard from former Post Office communications director Mark Davies (Post Office Horizon IT Inquiry/PA)
PA Media
Josh Payne14 May 2024
WEST END FINAL

Get our award-winning daily news email featuring exclusive stories, opinion and expert analysis

I would like to be emailed about offers, event and updates from Evening Standard. Read our privacy notice.

The former Post Office communications director said he has asked himself whether the company might have been “the baddies” throughout the Horizon scandal but insisted the business “tried to do the right things”.

Mark Davies told the Horizon IT inquiry that he conceded some of the numerous emails he had written “blaming the journalists” who were campaigning on the issue “look ludicrous” with the benefit of hindsight.

Mr Davies said he “certainly” heard about the communications director job vacancy at the Post Office through his connection with former boss and ex-Labour home secretary Jack Straw.

The witness submitted a statement to the inquiry, in which he heaped praise on former chief executive Paula Vennells for developing a culture of “care, commitment and challenge”.

I’ve asked myself that question, I’ve asked myself many, many questions on this issue many, many, many times over the course of the last few months, over the course of the last few years, and throughout the whole period I was dealing with these issues

Mark Davies

The probe was shown an email from Ms Vennells from August 2015, in which she said she did not “wish to give any legitimacy” to a BBC Panorama programme which highlighted “back door” access to accounts on the Horizon system.

Mr Davies denied that wanting to line up a “specialist media lawyer” hours after the suicide of subpostmaster Martin Griffiths in September 2013 was because of wanting to combat negative publicity.

He told the inquiry the request for a lawyer’s assistance was because he wanted guidance on reporting suicide.

Emails from Mr Davies about media coverage of the scandal were also displayed at the inquiry, with one showing him joke about being “at the heart of a corporate cover-up”.

The message, sent to Post Office colleagues in January 2015, read: “It’s fascinating to be part of a conspiracy. To be at the heart of a corporate cover-up.

“But frustrating too, when the reality is a hard story to tell, and some distance from the picture painted by a determined band of adversaries.

“In our case, we are up against a campaign group, a few journalists (mainly from the BBC) and some MPs.

“And you have to hand it to them: they know what they are doing in terms of mounting a campaign.

“It’s just that – whisper it quietly – all is not what it seems.”

After showing the inquiry further emails criticising media coverage, with one referencing the work of journalist Nick Wallis as “garbage”, counsel to the inquiry Julian Blake asked: “Email after email after email blaming the journalists, isn’t it?”

Mr Davies responded: “Well, with the benefit of hindsight, some of them look ludicrous, I agree.”

Mr Blake continued: “Had you ever asked yourself, might we in fact be the baddies?”

Mr Davies said: “I’ve asked myself that question, I’ve asked myself many, many questions on this issue many, many, many times over the course of the last few months, over the course of the last few years, and throughout the whole period I was dealing with these issues.

“We really believed we were doing the right things.

“We appointed Second Sight to lead an investigation which we thought was the right thing to do.

“We then created a mediation scheme because we wanted to give people the opportunity to raise the issues they had. We advertised for people to come forward to the scheme using our communication channels.

“We’d really tried, and the context is that we really believed that we tried to do the right things.”

Concluding his witness statement, Mr Davies denied he had sought to “cover up issues with Horizon”.

He said: “I did not, as been alleged, seek to ‘cover up’ issues with Horizon – indeed quite the opposite.

“But because I did not have access to all the facts, I clearly played a part in prolonging the pain and injustice for those innocent people who were wrongly accused or whose convictions were unsafe.

“I am deeply sorry for that.”

The Post Office has come under fire following the ITV drama Mr Bates Vs The Post Office, which put the Horizon IT scandal under the spotlight.

More than 700 subpostmasters were prosecuted by the Post Office and handed criminal convictions between 1999 and 2015 as Fujitsu’s faulty Horizon system made it appear as though money was missing at their branches.

Hundreds of subpostmasters are still awaiting full compensation despite the Government announcing those who have had convictions quashed are eligible for £600,000 payouts.

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Create Account you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy policy .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in